This Privacy Policy tells you exactly what personal information 1101 collects from members in the Philippines, how we use it, who we share it with, and what rights you have over your own data. We keep things plain and straightforward — no legal fog, just clear answers. By using this platform you agree to the practices described here.
Last updated: 2025. Applies to all users of 1101 at https://1101.bio.
When you register with 1101, we collect your full name, date of birth, email address, mobile number, and the login credentials you create. This information is required to open and verify your account in line with Philippine regulations. We may also ask for a government-issued ID to confirm your identity before processing withdrawals or when required by our responsible gaming procedures. The details you provide must be accurate and kept up to date — submitting false information is a breach of our Terms and Conditions. We do not collect more personal information than is reasonably necessary for the purposes described in this policy.
To process deposits and withdrawals in Philippine pesos (₱), we record transaction amounts, timestamps, payment method types, and reference numbers. We do not store full card numbers or online banking passwords on our servers — payment processing is handled by third-party providers who operate under their own security and data standards. Transaction records are kept for as long as required by applicable Philippine law and our internal audit obligations. If a transaction is disputed, we may share relevant records with the payment processor or a regulatory body as permitted by law. Your financial data is never sold to advertisers or marketing companies.
When you access 1101 through a browser or mobile device, we automatically collect technical information such as your IP address, device type, operating system, browser version, and the pages you visit within the platform. This data helps us keep the site running smoothly, diagnose technical problems, and improve the mobile experience for Filipino players. We also record session duration, bet history, and game activity to support responsible gaming tools and account reviews. This usage data is linked to your account but is not sold to third parties for advertising purposes. If you access the platform through a shared or public device, we strongly recommend logging out after each session to protect your account information.
If you contact us through account support or submit a query via the platform, we keep a record of that communication including the content of your messages and any attachments you send. These records are used to resolve your issue, improve our service quality, and maintain an audit trail for dispute resolution. We may also send you service-related messages such as deposit confirmations, withdrawal status updates, and account security alerts — these are not optional marketing emails and are necessary to keep you informed. If you opt in to promotional communications, you can withdraw that consent at any time through your account settings. All communications from 1101 will come from our official platform channels only.
We use your personal information to create and manage your account, verify your identity, process transactions in Philippine pesos, and deliver the games, betting markets, lottery draws, and rewards that make up the 1101 platform. Without this data, we simply cannot provide the service. Account data is also used to apply responsible gaming limits and self-exclusion settings you have chosen. We periodically review account activity to detect suspicious behaviour and protect the integrity of the platform for all members.
Aggregated and anonymised usage data helps our team understand which features Filipino players use most, where technical issues occur, and how to make the mobile experience faster and more intuitive. We may use your session data to test improvements before rolling them out to all members. No individually identifiable information is shared externally for product research purposes. Feedback you provide through support channels may also be used to prioritise platform updates.
If you have opted in to marketing communications, we may use your activity data to send you personalised offers, bonus notifications, and updates about the Latest Promotions and Rewards programme. You can opt out at any time and continue using the platform without receiving promotional messages. We do not share your personal data with third-party advertisers for the purpose of targeting you outside of our own platform.
As an online gaming platform serving the Philippines, we are required to retain certain records, verify member identities, and report specific activities to relevant regulatory authorities when legally obligated to do so. Your data may be disclosed to law enforcement or regulators where we receive a valid legal request or are required to comply with Philippine law. We will always aim to limit disclosures to the minimum information necessary and will notify you where permitted by law.
As a member in the Philippines, you have clear rights regarding the personal information 1101 holds about you.
You have the right to request a copy of the personal information we hold about you at any time. This includes your account details, transaction history, and any records related to your use of the platform. To make an access request, log in to your account and use the support options available, or reach us at [email protected]. We aim to respond to all data access requests within a reasonable timeframe in accordance with applicable Philippine privacy law. There is no charge for a standard access request.
If any of the personal information we hold about you is incorrect or out of date, you have the right to request a correction. You can update basic account details such as your mobile number or email address directly in your account settings after logging in. For more sensitive corrections — such as changes to your registered name or date of birth — you may be asked to provide supporting documentation before the update is processed. Keeping your information accurate helps us process your transactions and verify your identity without delays. Contact us through the support channel in your account if you need assistance.
You may request that we delete your personal information when it is no longer necessary for the purposes it was collected, or if you withdraw consent and there is no other legal basis for processing. Please note that certain records must be retained for a minimum period under Philippine law and our regulatory obligations — in these cases, deletion of those specific records may not be possible until the required retention period has elapsed. Closing your account does not automatically erase all associated data immediately, but we will ensure data is not used for any active purpose beyond legal retention requirements after your account is closed.
If you have any concerns about how 1101 handles your personal information, the FAQ page covers the most common data-related questions in plain Philippine English. You can also review our Terms and Conditions and Responsible Gaming page for related policies. To contact us directly, log in and use the support options in your account. Ready to join the platform? Registration is quick, secure, and free.